Vocational Learning Area


To start your journey, click the ‘Enrol Now’ button, fill out the form, and email it to wbl@stvincent.ac.uk

Work Based Learning Qualifications

St Vincent College offers a wide variety of Vocational qualifications for different roles within a range of vocational areas. Roles include: childcare practitioners, teaching assistants, health care support workers, business administration workers, customer service workers, information advice and guidance officers and managers, and those who work in a learning and development role or as assessors or quality assurers. These qualifications can help those starting out in their careers, or individuals already in a career, up to senior manager level.

Vocational Qualifications (NVQs)

St Vincent College offers a variety of Vocational Qualifications at different levels, for different occupational areas. These qualifications are assessed in the workplace. Some of our qualifications offer classes, depending on the qualification and level undertaken. Learners will be interviewed prior to enrolment, to ensure they are in the correct job role/have the appropriate work placement and/or that they have the appropriate experience.

One of the benefits of vocational qualifications, is that the learner is assessed in the workplace which makes it suitable to complete whilst in work. A key part of the course will include demonstrating that you can complete certain work-related tasks. The assessor will support you to meet relevant criteria’s in order for you to meet the required standards. A voluntary work placement or employment in an appropriate setting is a Mandatory requirement. (For some level 1 qualifications, a work placement is not is required. This will be discussed at interview.)

During the course you will work with an assessor 1-1 to create a portfolio of evidence (where you build evidence of the work you have completed or assessments that have taken place). You will be assessed by observation, where an assessor watches you work and confirms that you can do specific tasks to the appropriate level of skill required.

Approved Centre

Occupational Areas

Care Assistant/Workers

These qualifications are for learners who work or want to develop skills and knowledge required for working in a care or child care sector. They allow candidates to learn, develop and practise the skills required for employment and/or career progression in the care sector. This level is ideal if you’re hoping for a career in care, childcare or are newly in post. It covers the basic knowledge that you will need and that you can build on.

The Level 1 qualifications are knowledge qualifications that can be used as an introduction to working in adult care or with children and young people. The qualifications cover a variety of areas, including: equality, diversity and inclusion; introduction to the role of a social care worker; health and safety; and awareness of safeguarding and duty of care.

Course Length: 10 months


These qualifications are designed to equip learners with the skills and knowledge needed to care for others in a wide range of care settings.

Level 2 will suit you if you are a care worker or want to get your first care job. If you’re already working in care, you probably work mainly under supervision. You want to increase your skills and take on more responsibility.

Level 3 is ideal if you’re a care worker, and you have some responsibility in your workplace. You sometimes work without supervision. You want to develop or demonstrate your skills, perhaps to become a senior care worker.

A Diploma in Care is flexible to suit many fields in the care sector.

Course Length: 12 – 18 months (depending on level)

This is a management qualification. This qualification shows that you have the skills needed to keep a care-provision organisation running smoothly. With the Diploma in Leadership for Health and Social Care and Children and Young People’s Services, this qualification gives you the opportunity to build both your managerial care skills, allowing you to support the care provision and support clients and colleagues. It also fulfils the regulatory requirement for those looking to become managers of children’s homes or adult residential and domiciliary services.

You might be an assistant or deputy manager, or a manager who has not yet achieved a recognised vocational qualification at this level.

Course Length: 2 Years

Teaching/Learning Support Assistants

The Support Teaching and Learning in Schools (STLS) qualifications are designed for anyone involved in or wanting to work within a school setting and would like to gain the necessary qualification to become a Teaching Assistant/LSA. There are a suite of qualifications which measure the knowledge and skills required to meet the support needs of primary, secondary and special needs schools. Achieving one of the qualifications demonstrates an individual’s ability relating to pupil welfare, care, behaviour and learning. The qualifications are suitable for those already working as learning support staff in schools and also anyone who is looking to work in schools. You will need to be working within a school setting employed or voluntary.

Course Length: 12 – 15 months

Childcare Practitioner

This qualification is designed for learners who want to develop a career as a childcare practitioner, childminder, youth worker or nursery nurse.
You’ll need to be working or volunteering in a child care role – but other than that, these qualifications are suitable for anyone starting their first child care job or already working within a childcare centre.
Level 2 will suit you if you work, or are about to work, in a supporting role as a nursery assistant, Crèche worker or special educational needs assistant. You want to work with children, but you’ll generally work under supervision.

Course Length: 12 – 18 months

This qualification is aimed at learners who wish to become Early Years Educators and is designed for those who work or want to work in a Nursery or Pre-School setting or become a childminder.

Learners will learn, develop and practise the skills required for employment and/or career progression in the Early Years sector. The course will include the learning of: babies, toddlers and young children, from birth to 5 years and from conception to 7.

Learners interested in the Level 3 Diploma for the Early Years Practitioner (Early Years Educator) will be required to demonstrate an in-depth understanding of early years education and care, including that they can support and promote children's early education and development, plan and provide effective care, teaching and learning that enables children to progress and prepares them for school, make accurate and productive use of assessment, develop effective and informed practice, safeguard and promote the health, safety and welfare of children, work in partnership with the key person, colleagues, parents and/or carers or other professionals.

The requirement for Level 3 Early Years Educators to hold an approved English and mathematics qualification has been broadened to include other suitable level 2 qualifications, including Functional Skills. This means that GCSEs are not the only qualifications which will be recognised as meeting the Early Years Foundation Stage Framework (EYFS) requirement to count in staff: child ratios and be recognised as Early Years Educators in the workplace

Course Length: 2 Years

Business Administration

At Level 1 you will learn how to carry out every day administrative tasks.

Level 1 Business Administration will suit you if you are just starting out and want to learn how to carry out basic administrative tasks. You need everyday skills, including handling mail and working and communicating with others.
This qualification is for learners who work or want to work in an administrative support role. It covers essential skills and knowledge related to working in a business environment which can be transferred to any type of organisation and industry. The learner will learn how to follow work procedures and carry out routine administrative tasks such as handling mail and filing. There are opportunities to build on skills and provide the learner with broader opportunities to develop wider skills such as using e-mail and word processing.

Course Length: 6 – 15 months (depending on award)

The qualifications in Business and Administration are for people who want to work, or already work in administrative support roles either within a public or private sector organisation, or people who would like to improve their administrative/ supervisory skills. You will need to be working within a business administration setting employed or voluntary

Level 2 will help you gain practical know-how in providing routine and more complex administrative support. At Levels 3 and 4, you can build on your achievements to gain greater technical and managerial skills, as well as supervising others and contributing to the wider strategy of your organisation or department.

Level 2
Level 2 is suitable if are in a junior role and want to develop your skills to become a future team leader or business manager. You need practical knowledge of more complex administrative support, perhaps supporting meetings and events or retrieving information.

Level 3
Level 3 is suitable if you have some knowledge and experience of administration systems. You want to develop your skills to implement and monitor administrative procedures and systems, perhaps to move into a management role.

Level 4
Level 4 is suitable if you deliver administrative support services and contribute at a strategic level. You may lead or manage a team, or want to move in to that role. You need a range of administrative and management skills such as budget management and promoting innovation.

Course Length: 12 – 15 months (depending on level)

Customer Service

The level 1 Certificate in Customer Service qualification aims to give a basic knowledge, understanding and experience of dealing with customers in any environment or to recognise existing good practice. It will help those in a customer facing role to adopt and maintain behaviours and language appropriate to the provision of good customer service. The learner may go on to a customer facing role in any industry or job role or use their skills to support the service needs of a team.

Level 1 will suit you if you are new to customer service, and are looking to gain basic knowledge, understanding and experience of dealing with customers.

This qualification can help you get ahead in almost any industry, as good customer-service skills are essential for many jobs.

Those looking to start a customer-service focused career may want to take this qualification to help build skills while you gain valuable work experience.

Course Length: 11 months

The Level 3 Customer Service qualification is ideal for those who take pride in having to deal with people. You might be entering or re-entering employment, or working in a customer service delivery role in any industry.

Achieving this qualification provides employers with recognition of your ability within Customer Service environments. Having great customer service skills can help you move up in your career, no matter what area you're working in.

This qualification covers the elements of how to deliver an excellence customer experience and will equip you with the necessary skills to work and support customer service delivery.

Some of the areas that can be covered within this qualification are: organise and deliver customer service, understand the customer service environment, understand customers and customer retention, resolve customers’ problems, principles of business and manage personal and professional development.

Course Length: 12 – 15 months

Training, Assessment and Quality Assurance


The assessment and quality assurance qualifications are part of an integrated suite of TAQA qualifications for training, assessment and quality assurance practitioners. These qualifications are for people working in, or looking to enter roles in assessment and internal quality assurance.

The units and qualifications will provide people who carry out assessment and internal quality assurance roles in their organisation with the opportunity to develop and improve their practice as well as achieving a professional qualification for the role. They are available to anyone working in: accredited learning; non accredited learning (where people may assess performance but do not assess for a qualification). There are knowledge only units, these allow anyone who is interested in or needs to know about assessment and quality assurance – but is not a practitioner – to acquire knowledge and information about the processes. Although they are stand alone units they feature in each qualification as the sound basis for ‘competent’ practice. Achievers will understand the principles of assessment and/or internal quality assurance and have the knowledge to develop and improve systems at their centre.

The Level 3 is for learners to understand assessment and if required, qualify as an assessor. 

The Level 4 is for learners to understand internal quality assurance and if required, qualify as an internal quality assurer.

Course Length: 12 – 15 months 

Advice & Guidance

The Advice & Guidance qualifications are designed for anyone who works or wants to work in Advice & Guidance roles. These qualifications are designed to equip learners with the skills and knowledge needed for Advice & Guidance roles. You will need to be working within Advice and Guidance settings and be in an employed or voluntary position.

These qualifications are for those working with clients in organisations providing advice and guidance support, on a professional or voluntary basis. The qualifications are for individuals that provide advice and guidance in a professional or voluntary role. You could be working in careers guidance or as a careers advisor, providing advice within educational institutions, counselling or Citizens Advice.

Level 3 is ideal if your role involves providing advice and guidance directly to clients, reporting to line management as well as associated services. You may also supervise and support other staff members.

Level 4 is ideal if your role involves providing specialist advice and guidance to clients, reporting to senior management and networking with associated services.

Course Length: 12 – 15 months (depending on level)

Professional qualifications for both individuals and employers.

Please contact Lynsey Skaskiewicz, School & Business Liaison Coordinator, on 02392 603616 or workskills@stvincent.ac.uk

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