Course Summary
This nationally recognised qualification is designed to provide learners with the essential knowledge and understanding required to lead a team effectively. It is ideal for individuals who are new to team leading roles or aspiring to progress into supervisory or management positions.
This is a 4 month course and will be delivered online. This course is free subject to meeting eligibility criteria such as being aged 19 years or older.
Need more information? Email us on acc@stvincent.ac.uk as we are happy to help.
Key Topics
This qualification aims to develop the learner’s knowledge and understanding of:
- How to deliver customer service and resolve problems
- How to develop working relationships with colleagues
- Understand personal development
Assessment
Learners enrolled onto this course will be allocated an Assessor/Tutor. All units will be individually internally assessed using a range of assessment methods. Assessment will be Internally Quality Assured (IQA) and Externally Quality Assured (EQA) by the Awarding Organisation.
The different types/methods of assessment will be discussed between student and Assessor/Tutor.
Progression
You can progress onto another adult education course.
Entry Requirements
While there are no strict entry requirements for this qualification, students will need to complete initial and diagnostic assessments in English and maths to determine the level of the course.