Customer Service – An Introduction
WHAT DOES THIS COURSE COVER?
Would you like to work in a customer-facing role? Understand the importance of providing excellent customer services?
The objective of this course is to help you develop and enhance the skills required for working in a customer focussed environment. We can help you develop your confidence and motivation. We can help you to understand the role and responsibilities of a customer service representative by looking into the types of services you would need to provide, and understanding internal and external customers.
5 Week Course
Upon completion of this course, you may like to progress to other accredited Customer Service-related courses that we offer at St Vincent College.
You must be 19 or over to access this course.
Please email email@example.com or call 02392 603606.