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Customer Service – An Introduction

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WHAT DOES THIS COURSE COVER?

Would you like to work in a customer-facing role? Understand the importance of providing excellent customer services?

The objective of this course is to help you develop and enhance the skills required for working in a customer focussed environment. We can help you develop your confidence and motivation.  We can help you to understand the role and responsibilities of a customer service representative by looking into the types of services you would need to provide, and understanding internal and external customers.

COURSE TIMINGS

5 Week Course

PROGRESSION

Upon completion of this course, you may like to progress to other accredited Customer Service-related courses that we offer at St Vincent College.

Course Requirements

You must be 19 or over to access this course.

apply now

Please email acc@stvincent.ac.uk or call 02392 603606.